At Lux Automotive LLC, we respect your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and protect information strictly related to our Short Message Service (SMS) text messaging program.
By providing your mobile telephone number and registering/opting in to receive updates, promotions, or alerts from Lux Automotive LLC, you are explicitly providing your prior express written consent to receive recurring automated and manual SMS text messages from us. Consent is collected securely through our website registration forms, appointment bookings, or digital opt-in keywords.
Please note that providing consent to receive SMS messages is completely voluntary and is not a condition of purchasing any vehicle, parts, or services from Lux Automotive LLC.
We value your trust above all else. Lux Automotive LLC will not share, sell, rent, or lease your personal information, mobile number, or SMS consent data with third parties or affiliates for marketing or promotional purposes. All customer data obtained through our SMS program is kept strictly confidential within Lux Automotive LLC and is used exclusively to deliver the messages you explicitly requested.
The frequency of text messages sent to your mobile device may vary based on your interactions with us, your service requirements, or active marketing campaigns. You can typically expect recurring messages (up to 4 to 6 messages per month), or text messaging volume that varies based on your request for assistance or transaction updates.
You have the right to withdraw your consent and opt-out of our SMS program at any time. To stop receiving text messages from Lux Automotive LLC, simply reply STOP to any text message you receive from us. After texting STOP, you will receive one final text message confirming that you have been unsubscribed. Following that confirmation, you will no longer receive SMS messages from us unless you choose to opt back in explicitly.
If you need assistance, have questions about our text messaging services, or require additional information, you can reply HELP to any message you receive from us. Alternatively, you may contact our customer support team directly via email at [email protected].
As with standard text messaging protocols, message and data rates may apply for any messages sent to you from us, or from you to us. These charges are billed directly by your wireless mobile carrier according to your individual cellular service plan. Lux Automotive LLC is not responsible for any text messaging or data charges incurred.